Big bang change processes don’t work.  Change that is sustainable has to be gradual and continuous.  Big bangs simply generate resistance, resentment and, sometimes, revolutions.

The secret of change is that everyone who will be involved in achieving the change must understand not only what the vision of success looks like, but what the values are that underpin it.  This isn’t a quick fix; it’s a slow, but powerful process that depends on a 360 examination of the principles, values and beliefs that will create the organisation culture.
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